Career Opportunities

Who We’re Looking for

We are currently looking for an Sr. Account Supervisor – Digital Strategist to join our team. This role will focus on utilizing digital solutions to solve our client’s business challenges, all while ensuring they have a memorable experience with the agency along the way.

The Skills You’ll Bring To The Stage

• Outstanding critical thinker and problem solver
• Understanding of various elements in digital marketing such as websites, mobile applications, SEO, video, SEM and social media – well enough to select and recommend the right strategic tactics for our clients and guide strategy
• Solid grasp of targeting and tactics within Google Ads, Bing Ads, and paid social advertising (Facebook/Instagram, YouTube, LinkedIn, SnapChat, etc.) in order to guide teams working on the daily execution
• Excellent communication and presentation skills
• A focus on client service and building relationships
• Ability to motivate junior and intermediate team members
• Strong organization, detail orientation and prioritization skills
• Passion for continuous learning

The Experience You Have

• Proven experience as an Account Supervisor / Digital Strategist / Account Executive or similar position leading client strategy and relationships
• 5 years at a digital agency in a client-focused role
• Proven experience building successful digital strategies/annual roadmaps, and growing accounts by selling them through to clients
• Familiarity with web development, branding and video enough to speak at a high level to clients, and to know when to bring in subject matter experts
• Presenting in a clear, concise, and engaging fashion to clients of all sizes

Your day to day will involve:

Overseeing team deliverables across our marketing, video, design, and development teams

• Briefing in team members on client objectives and needs in a clear and thoughtful manner
• Working with team experts to create and deliver client strategies
• Ensuring strict client delivery standards are upheld across all touchpoints

Managing client interactions

• Acting as the voice of the client internally and the voice of the company to the client
• Liaising between web team, marketing team and supporting services teams to ensure we are exceeding client expectations
• Managing deliverables for the cross-functional team to ensure they meet our high quality standards, are on brief, and on budget

Managing billing and time tracking for teams

• Staying close with finance to ensure that billing targets and milestones are monitored to meet our monthly goals
• Monitoring time tracking systems to capture accurate team hour allocation and project profitability against ingoing estimates

Contributing to revenue growth across the company

• Growing existing accounts through execution and client experience
• Partnering with the sales team to successfully bring in new business
• Proactively creating opportunities within your existing client network and referrals

Growing digital marketing strategy, presentation and client service skills across the agency

• Coaching and guiding strategic thinking and communications of the marketing and creative team to ensure polish, strategy and opportunities to improve our relationships with clients; this includes strategy decks, monthly, quarterly and annual reports, emails, reports and day to day communications, such as email

The Values You’ll Align With

• You put “we before me”, looking out for the greater good of the team and the company.
• You are conscientious within your work and relationships, striving to do the right thing and operating with integrity no matter what.
• You are curious about uncovering new and interesting ways of doing things, taking risks and embrace challenges that propel us and our partners toward greater opportunity.
• You are committed to our people and our partners, passionate about your craft, dedicated to our work and driven by the opportunities we share with our clients.

What You’ll Get

• Competitive salary & vacation
• Outstanding Benefits
• Opportunities for training (on and offsite) and career growth
• MacBook Pro and an arsenal of photographic/video production tools
• Beautifully designed and inspiring office
• All-staff development days focused on learning and company updates
• Rapidly growing, market-leading agency without Toronto traffic
• All the (great) coffee you can drink
• Building one of Canada’s fastest-growing companies according to the Globe and Mail

If this person sounds like you, get in touch with us, we’d love to meet you.

Apply Via LinkedIn or email us at work@operaticagency.com

Who We’re Looking For

We’re adding a Sr. Performance Marketing Specialist to our team. The purpose of this position is to solve business challenges for a diverse group of clients while working cohesively within a cross-functional team. The ideal candidate for this position will be passionate about building strategies and implementing solutions that cover the digital media spectrum (i.e. SEM, paid social, local, SEO & Analytics).

The Skills & Experience You’ll Bring To The Stage

Soft Skills:

• Solid application of critical and strategic thinking
• Strong organization, detail orientation and prioritization
• Clear written and verbal communication
• Ability to explain insights/strategic recommendations while providing a rationale
• Passion for continuous learning
• A focus on bringing value to relationships with clients and teammates

Tactical Experience:

• 5 years of hands-on experience
  • Successfully executing PPC advertising campaigns for one or more enterprise clients
    • Google Ads
    • Microsoft Ads
    • Facebook/Instagram Ads
    • LinkedIn Ads
  • Successfully setting up and analyzing Google Analytics and Search Console; bringing forward recommendations on how to improve campaign performance
  • Successfully setting up website tracking via Google Tag Manager
  • Successfully applying your knowledge of Search Engine Optimization (SEO), & Local Optimization (Google My Business, Bing Places)
  • Successfully applying your knowledge of various elements of marketing, technology and creative to drive results

Your Day To Day:

Executing performance-driven PPC programs

• Setting up campaigns
• Developing ad copy
• Implementing geographic, device, keyword, & audience targeting
• Optimizing campaigns for maximum performance based on analytics data
• Running A/B testing
• Making recommendations to improve landing page experiences in order to improve conversion rates

Implementing SEO best practices

• Conducting audience research
• Optimizing our clients’ online presence to align with their audience
• Monitoring keyword ranking performance & developing strategies for improvement

Developing insightful reports

• Leveraging Google Analytics, Google Search Console, Google Data Studio, and various ad platforms to create reporting dashboards for clients
• Preparing monthly or quarterly reports for clients that not only tell them what’s happening with their campaigns but why it’s happening and what next steps we recommend

Contributing to client and company growth

• Growing existing accounts through strong strategy and performance metrics
• Assisting in the development of marketing strategies for new clients

The Values You’ll Align With

• You put “we before me”, looking out for the greater good of the team and the company
• You are conscientious within your work and relationships, striving to do the right thing and operating with integrity no matter what
• You are curious about uncovering new and interesting ways of doing things, taking risks and embracing challenges that propel us and our partners toward a greater opportunity
• You are committed to our people and our partners, passionate about your craft, dedicated to our work and driven by the opportunities we share with our clients

If this sounds like you, we’d love to connect.

Apply Via LinkedIn or email us at work@operaticagency.com

Who We’re Looking for

We are currently looking for a Sr. Account Supervisor to join our healthcare & pharmaceutical marketing team. This role will focus on utilizing digital solutions to solve our healthcare client’s business challenges, all while ensuring they have a memorable experience with the agency along the way. At any given time, you will work closely with other designers, developers, writers, videographers, marketers, and account managers, all focused on delivering exceptional experiences for our clients.
 

The Skills You’ll Bring To The Stage

• Strong understanding of marketing within the healthcare & pharmaceutical industry
• Knowledge of how to navigate the regulatory environment; guiding clients and liaising with PAAB and AdStandards Canada
• Outstanding critical thinker and problem solver
• Understanding of various elements in digital marketing such as websites, mobile applications, SEO, video, SEM and social media – well enough to select and recommend the right strategic tactics for our clients
• Solid grasp of targeting and tactics within Google Ads, Bing Ads, and paid social advertising (Facebook/Instagram, YouTube, LinkedIn, SnapChat, etc.) in order to guide teams working on the daily execution
• Excellent communication and presentation skills
• A focus on client service and building relationships
• Ability to motivate junior and intermediate team members
• Strong organization, detail orientation and prioritization skills
• Passion for continuous learning
• The desire to go above and beyond for your clients and team members

The Experience You Have

• Proven experience as Digital Strategist/Account Manager/Account Executive or similar position leading client strategy and relationships within the healthcare industry
• 5+ years at a digital agency in a client-focused role or within a marketing role at a healthcare/pharmaceutical company
• Proven experience building successful digital strategies/annual roadmaps, and growing accounts by selling them through to clients
• Familiarity with web development, branding and video enough to speak at a high level to clients, and to know when to bring in subject matter experts
• Presenting in a clear, concise, and engaging fashion to clients of all sizes

The Values You’ll Align With

• You put “we before me”, looking out for the greater good of the team and the company.
• You are conscientious within your work and relationships, striving to do the right thing and operating with integrity no matter what.
• You are curious about uncovering new and interesting ways of doing things, taking risks and embrace challenges that propel us and our partners toward greater opportunity.
• You are committed to our people and our partners, passionate about your craft, dedicated to our work and driven by the opportunities we share with our clients.

What You’ll Get

• Competitive salary & vacation
• Outstanding Benefits
• Opportunities for training (on and offsite) and career growth
• MacBook Pro and an arsenal of photographic/video production tools
• Beautifully designed and inspiring office
• All-staff development days focused on learning and company updates
• Rapidly growing, market-leading agency without Toronto traffic
• All the (great) coffee you can drink
• Building one of Canada’s fastest-growing companies according to the Globe and Mail

If this person sounds like you, get in touch with us, we’d love to meet you.  

Apply Via LinkedIn or email us at work@operaticagency.com

Who We’re Looking for

We are currently seeking out a talented and experienced designer to join our ambitious and talented team. From the ideation stage to the final product, you will design state-of-the-art digital experiences (UI/UX), conceptualize and produce high-quality creative executions (graphic design, campaign creative, brand identity design support, etc), as well as digital marketing material. You will work closely with designers, developers, copywriters, videographers, marketers, and account managers, all focused on delivering exceptional experiences for our clients. You will work closely with our creative director to help guide the design team, setting a high bar for thoughtful design and design thinking.

Who You Are

You are someone who is not afraid to push forward with new concepts and ideas; one who thrives outside of their comfort zone and is multidisciplinary in their creative approach. You are also keen to create websites and brand experiences that people love and connect with. If this sounds like you, then this is your chance to work with a highly-skilled team on challenging projects for an ever-growing roster of inspired clients.   Aside from project work, you’ll be joining a great company entering a new stage of growth, with multiple opportunities for career advancement. You’ll be part of a team who are deeply passionate about their work and who constantly strive to be the best at it.

The Skills You’ll Bring To The Stage

• Envision and produce state-of-the-art digital experiences and creative assets that appropriately portray a brand’s expression
• Demonstrate your ideas using prototypes when applicable
• Define app-flows through user-centric design research methods
• Support designs with interaction concepts and animations when appropriate
• Present work to clients clearly and confidently
• Receive feedback constructively and provide it with radical candour
• Manage your own day-to-day workload well
• Champion design thinking and creative problem-solving throughout the organization

The Work You’ll Be Doing

• Collaborate with the team to plan, design and build accessible, optimized, and elegant websites and digital solutions
• Challenge briefs and seek the best solutions to achieve the desired outcome for both the end-user/audience and clients
• Support design team to create social media content
• Work to build up the agency’s own social media and overall web presence

The Experience You Have

• 5+ years of professional creative experience, preferably within a creative agency or startup
• A versatile and impressive portfolio of thoughtful and delightful solutions
• Advanced experience with Adobe Creative Suite, Figma/Sketch, etc.
• Real passion and curiosity for design
• Incredible attention to detail, delivering extremely polished, client-ready work
• Strong written and verbal communication skills; can write a strong rationale and present it eloquently to clients
• Good understanding of user-centred design
• Strong team focus that values group success over personal success
• Bonus Experience: Building in WordPress with visual builders; Building Shopify websites; Copywriting abilities; Understanding of HTML & CSS (or other languages); motion graphics skills

The Values You’ll Align With

• You put “we before me”, looking out for the greater good of the team and the company.
• You are conscientious within your work and relationships, striving to do the right thing and operating with integrity no matter what.
• You are curious about uncovering new and interesting ways of doing things, taking risks and embrace challenges that propel us and our partners toward greater opportunity.
• You are committed to our people and our partners, passionate about your craft, dedicated to our work and driven by the opportunities we share with our clients.

What You’ll Get

• Competitive salary & vacation
• Outstanding Benefits
• Opportunities for training (on and offsite) and career growth
• MacBook Pro and the software/tools you need
• Beautifully designed and inspiring office
• All-staff development days focused on learning and company updates
• Rapidly growing, market-leading agency without Toronto traffic
• All the (great) coffee you can drink
• Building one of Canada’s fastest-growing companies according to the Globe and Mail and Maclean’s

If this person sounds like you, get in touch with us, we’d love to meet you.

Apply Via LinkedIn or email us at work@operaticagency.com

Who We Are

We’re a digital solutions agency backed by a passionate team of creative thinkers and problem solvers. We’ve helped a diverse group of clients; from local businesses to some of the globe’s largest companies, improve their business results through digital executions. We enjoy working with people that are excited to learn new skills, share their ideas and deliver work of uncompromising quality. Since 2002 we have led the market, and our new office and new hires reflect our continued commitment to staying ahead of the curve.

Who We’re Looking for

In this role you will be responsible for working on a wide variety of projects and technologies. These technologies range from WordPress, React, .NET, Node.js, Ruby on Rails and more. We are looking for a passionate explorer of tech who is always willing to learn. As a Senior Developer, you will take ownership of projects and see them through to completion. You will be a voice for all things technical and will be able to advise, analyze and dissect requirements to ensure projects are delivered as designed, on time and on budget.

Your Role & Responsibilities

• Development of web experiences from organizational websites to mobile web applications using best practices in responsive design using WordPress, React, Node.js
• Creation of custom WordPress themes and plugins based on client and business needs
• Optimizing web pages for maximum speed and scalability.
• Create and deploy HTML based emails, websites, microsites
• Collaborate with back-end developers and web designers to improve usability
• Ensure security requirements are met for all development
• Commit to ongoing learning and self-development
• Stay up-to-date with emerging technologies

The Skills & Experience You’ll Bring To The Stage

• At least 2+ years of previous professional development experience
• Proficiency with HTML, CSS, Javascript, jQuery, WordPress, React, PHP
• Good understanding of code versioning tools, such as Git
• Understanding of technical SEO requirements
• Good sense of UI/UX design.
• Demonstrated ability to think ahead and plan next steps
• Can juggle many different projects with self-assurance and grace under pressure
• Strong coordination and communication skills both verbal and written
• Excellent organizational and follow-through capabilities
• Strong interpersonal skills with a desire to collaborate in a team environment
• A sense of urgency, working well under pressure and deadlines

Nice to haves

• Experience with .NET, Angular
• Experience with Node, React
• DevOps experience

The Values You’ll Align With

• You put “we before me”, looking out for the greater good of the team and the company.
• You are conscientious within your work and relationships, striving to do the right thing and operating with integrity no matter what.
• You are curious about uncovering new and interesting ways of doing things, taking risks and embrace challenges that propel us and our partners toward greater opportunity.
• You are committed to our people and our partners, passionate about your craft, dedicated to our work and driven by the opportunities we share with our clients.

What You’ll Get

• Health and Dental Benefits
• The opportunity to work with the brightest minds in the industry
• An opportunity to work with advanced technologies including AI, AR, ML & IoT
• Access to paid training platforms for skills advancement
• Career growth and advancement
• Casual business dress environment
• Located in Downtown Hamilton in a beautiful new office
• Transit friendly location
• Amazing work culture
• Access to a 3D printer!
• One of Canada’s fastest-growing companies according to the Globe and Mail

If this person sounds like you, get in touch with us, we’d love to meet you.

Apply Via LinkedIn or email us at work@operaticagency.com

Who We Are

We’re a digital solutions agency backed by a passionate team of creative thinkers and problem solvers. We’ve helped a diverse group of clients; from local businesses to some of the globe’s largest companies, improve their business results through digital executions. We enjoy working with people that are excited to learn new skills, share their ideas and deliver work of uncompromising quality. Since 2002 we have led the market, and our new office and new hires reflect our continued commitment to staying ahead of the curve.

Who We’re Looking for

In this role you will be responsible for working on a wide variety of projects and technologies. These technologies range from WordPress, React, .NET, Node.js, Ruby on Rails and more. We are looking for a passionate explorer of tech who is always willing to learn. As a Senior Developer, you will take ownership of projects and see them through to completion. You will be a voice for all things technical and will be able to advise, analyze and dissect requirements to ensure projects are delivered as designed, on time and on budget.

Your Role & Responsibilities

• Development of web experiences from organizational websites to mobile web applications using best practices in responsive design using WordPress, React, .NET & Rails
• Creation of custom WordPress themes and plugins based on client and business needs
• Create and integrate external APIs with different platforms
• Create and deploy HTML based emails, websites, microsites
• Write and test well-documented code that is cross-browser and cross-device compatible
• Troubleshooting ability to provide solutions for support tickets from our clients
• Collaborate on the development cycle from time and resources estimation, through development, debugging and delivering
• Ensure security requirements are met for all development
• Review and test all digital deliverables with keen attention to detail and quality assurance
• Commit to ongoing learning and self-development
• Server level management for client websites
• Participate in client meetings and new business pitches

The Skills & Experience You’ll Bring To The Stage

• At least 4+ years of previous professional development experience
• Deep understanding of Javascript, WordPress, Ruby on Rails, PHP and Databases
• Understanding of technical SEO requirements
• Experience with AWS Services
• Good sense of UI/UX design.
• Proven education, training and certification in computer science, web programming or a history of experience where you excel in the field.
• Demonstrated ability to think ahead and plan next steps
• Can juggle many different projects with self-assurance and grace under pressure
• Strong coordination and communication skills both verbal and written
• Excellent organizational and follow-through capabilities
• Strong interpersonal skills with a desire to collaborate in a team environment
• A sense of urgency, working well under pressure and deadlines

Nice to haves

• Experience with .NET, Angular
• Experience with Node, React
• DevOps experience

The Values You’ll Align With

• You put “we before me”, looking out for the greater good of the team and the company.
• You are conscientious within your work and relationships, striving to do the right thing and operating with integrity no matter what.
• You are curious about uncovering new and interesting ways of doing things, taking risks and embrace challenges that propel us and our partners toward greater opportunity.
• You are committed to our people and our partners, passionate about your craft, dedicated to our work and driven by the opportunities we share with our clients.

What You’ll Get

• Health and Dental Benefits
• The opportunity to work with the brightest minds in the industry
• An opportunity to work with advanced technologies including AI, AR, ML & IoT
• Access to paid training platforms for skills advancement
• Career growth and advancement
• Casual business dress environment
• Located in Downtown Hamilton in a beautiful new office
• Transit friendly location
• Amazing work culture
• Access to a 3D printer!
• One of Canada’s fastest-growing companies according to the Globe and Mail

If this person sounds like you, get in touch with us, we’d love to meet you.

Apply Via LinkedIn or email us at work@operaticagency.com

Who We Are

We’re a digital solutions agency backed by a passionate team of creative thinkers and problem solvers. We’ve helped a diverse group of clients; from local businesses to some of the globe’s largest companies, improve their business results through digital executions. We enjoy working with people that are excited to learn new skills, share their ideas and deliver work of uncompromising quality. Since 2002 we have led the market, and our new office and new hires reflect our continued commitment to staying ahead of the curve.

Who We’re Looking for

We are currently seeking out a talented and driven communications coordinator to join our ambitious and growing team. From research and strategy to the final output and evaluation, you will create clear and on-brand written and visual communications on social media, review platforms, websites and other communications materials. You will work closely with designers, developers, copywriters, videographers, marketers, and account managers, all focused on delivering exceptional experiences for our clients. You will work closely with our creative director to help guide the content, setting a high bar for a thoughtful message and delivery.

Who You Are

You are someone who is not afraid to push forward with new tactics and ideas; one who thrives outside of their comfort zone and is multidisciplinary in your communications approach. You are also keen to dive deep into understanding the audience and empathetically create content that addresses their needs, wants, interests and behaviours. If this sounds like you, then this is your chance to work with a highly-skilled team on challenging projects for an ever-growing roster of inspired clients.   Aside from project work, you’ll be joining a great company entering a new stage of growth, with multiple opportunities for career advancement. You’ll be part of a team that is deeply passionate about their work and who constantly strive to be the best at it.

The Skills You Bring To The Stage

• Build mutually beneficial relationships with audiences on behalf of our clients and our brand
• Create forward-thinking social media, reputation and communications strategies
• Strong communication skills and insight into social media trends
• Ability to pitch your ideas to the team
• Collaboratively present work to clients clearly and confidently
• Receive feedback constructively and provide it with radical candour
• Manage your own day-to-day workload well
• Champion problem-solving through communications strategy throughout the organization

The Work You’ll Be Doing

• Conduct audience research and provide an empathetic understanding of their needs, wants, interests and behaviours, as well as competitor research and tactical research
• Collaborate with the team to provide strategic action and planning for social media strategies, reputation management and communications plans with clear goals and measurable results
• Conduct social listening, media monitoring and review sentiment analysis
• Execute social media strategies and community management across Facebook, Instagram, LinkedIn, Pinterest, Twitter and YouTube, in addition to Snapchat, TicToc, etc. when relevant and required
• Setup and optimize social media accounts and business directories
• Provide reputation management through review-building and review management on platforms such as Google My Business, Glassdoor, Amazon, etc.
• Evaluate and report on the performance of the program
• Work to grow the agency’s own social media and overall web presence

The Experience You Have

• 2 years of professional communications experience, preferably within an agency or startup; a post-graduate certificate in communications, public relations or journalism
• A versatile portfolio of social media and communications programs
• A real passion for building meaningful B2B and B2C relationships
• Incredible attention to detail, delivering extremely polished, client-ready work
• Strong written and verbal communication skills; can write a strong rationale and present it eloquently to the team
• Good understanding of the RACE formula
• Strong team focus that values group success over personal success
• Bonus experience: Writing copy for email marketing campaigns, websites, blogs, media relations; familiarity with Mailchimp, Constant Contact, Adobe Creative Suite, Meltwater, Sprout Social; Understanding of SEO fundamentals

The Values You’ll Align With

• You put “we before me”, looking out for the greater good of the team and the company.
• You are conscientious within your work and relationships, striving to do the right thing and operating with integrity no matter what.
• You are curious about uncovering new and interesting ways of doing things, taking risks and embrace challenges that propel us and our partners toward greater opportunity.
• You are committed to our people and our partners, passionate about your craft, dedicated to our work and driven by the opportunities we share with our clients.

What You’ll Get

• Health and Dental Benefits
• The opportunity to work with the brightest minds in the industry
• An opportunity to work with advanced technologies including AI, AR, ML & IoT
• Access to paid training platforms for skills advancement
• Career growth and advancement
• Casual business dress environment
• Located in Downtown Hamilton in a beautiful new office
• Transit friendly location
• Amazing work culture
• Access to a 3D printer!
• One of Canada’s fastest-growing companies according to the Globe and Mail

If this person sounds like you, get in touch with us, we’d love to meet you.

Apply Via LinkedIn or email us at work@operaticagency.com